FREQUENTLY ASKED QUESTIONS
The articles linked below attempt to answer common queries
- Returns for change of mind/wrong fit
- Stock notifications/ call me if X comes in
- Wetsuit types and features
- Product fault/warranty returns
- How should a wetsuit fit?
- Where else are you active online?
More in-depth articles will appear linked to our Blog page
Warranty returns: If a product you have purchased is faulty contact us to check the warranty period, we can't process a warranty return without the original receipt or bank record that shows date of purchase and the product code, so that we can find the original transaction in our system. Warranty periods vary massively between suppliers and ...
Guide to fitting a wetsuit. There is a lot of confusion about how a wetsuit should fit, and the preferences can vary between sports. Below is a link to video from Xcel Wetsuits about how a wetsuit should fit compared to one that is a size too big or too small. They also provide some information on how to read a size chart. If you have ...