FAQ

What are your other online channels? We post our daily surf report to Facebook, Twitter and Instagram. We will be adding Mastadon to the list ...
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What are the differences between wetsuits There are a huge variety of wetsuit styles, thicknesses and brands, so it gets confusing for a first time purchaser. ...
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SECOND HAND SURFBOARDS Do you sell second hand boards? Yes, we will sell boards on behalf of their owners for 15% commission. The prices are set by the owners and they also determine what they will include w ...
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DO YOU TAKE WETSUIT TRADE-INS? Within certain limits, Yes! We take second hand junior wetsuits from the brands we are fa ...
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Can you call me when XYZ comes in ? Unfortunately we can't guarantee a callback, we have a specific feature on the website that allows you to be automatically notified when stock arrives.  Go to the product page, if there's different sizes/ ...
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Warranty returns: If a product you have purchased is faulty contact us to check the warranty period, we can't process a warranty return without the original receipt or bank record that shows date of purchase and the product code, so that we can find the original transaction in our system.  Warranty periods vary massively between suppliers and ...
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Guide to fitting a wetsuit. There is a lot of confusion about how a wetsuit should fit, and the preferences can vary between sports.  Below is a link to video from Xcel Wetsuits about how a wetsuit should fit compared to one that is a size too big or too small. They also provide some information on how to read a size chart.  If you have ...
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